Verizon's Preferred Roaming List is the software that handles the roaming process for your phone.
Verizon tells its customers that there are several benefits to regular *228 updates.
Your phone's roaming capability is the "hand off" process between different wireless service areas.
Roaming extends your phone's connectivity even if you leave the geographical coverage of your home service area.
Your phone doesn't know when cell towers are changed and new cell towers are added, so it may connect to towers that are old or far away.
Cell phone signals are blocked by physical obstacles, which include the walls of your house or building, other nearby buildings, hills and mountains.
One way to improve your reception is to move somewhere with fewer obstacles between you and the cell tower.
228 procedure updates the "Preferred Roaming List" that Verizon uses as part of its system.
The company offers additional details on what the Preferred Roaming List is and why it should be updated, to customers who want more information.228 from your Verizon Wireless phone to perform the recommended update.